Return/Refund Policy


Customer must contact us immediately to process any return for an order.
All hardware and packaging materials must be present and in same new condition, to be able to accept the return of a product.
Missing accessories or parts, physically damaged products or packaging materials may cause a refusal of some returns, and/or may cause us to apply a restocking fee.
Returns are accepted only within 7 total days from the time the customer receives the package or from the date the product is picked up from our location. No Exceptions.

Refund is processed 72 hours after package is returned back to us, unless otherwise told.
Shipping fees will not be refunded.
Customer is responsible for shipping fees to return the product back to us.

No refunds after 7 days; store credit may still be an option upto 14 days from the time the customer receives the package or from the date the product is picked up from our location. You may contact us to confirm eligibility for store credit.

No refunds, no exchange, no store credit past 14 days. No Exceptions

No refunds for all subscriptions paid out for IPTV services after it's initially activated.
We do NOT own the broadcast, and we do NOT control it, and therefor there are no guarantees on broadcast delivery or receiving specific channels.