At Metro-Computers.ca we respect your privacy
We are firm believers in our customer's right to privacy, and therefore we follow the Personal Information Protection and Electronic Documents Act regulation
We do not use your information for anything but order processing and customer service.
We only collect information that is relevant to our mission of providing you with the best customer service possible
When you visit our website, our servers automatically collect these pieces of information from your computer: IP Address, Web Browser Version, Referrer.
When you place an order with us, register or submit returns, repair and other forms, we may ask you to provide some of these pieces of personal information: Company Name, Name, Address, Phone Number, E-mail Address, User Name, Password, Credit Card Numbers, Expiration Date, Card Authentication Code.
All information you provide will be stored in our secure server until you request us to remove it.
We store your credit card information using encryption
We take significant steps to protect your information. Communications between your browser and our server are encrypted using 128bit SSL. Your financial information is stored on our server using industry standard strong encryption.
Limited Use, Disclosure and Retention
We may use your information to contact you with some special promotions or updates regarding to services you already have with us, or may be interested in.
We will use your information to contact you when required to complete your order and provide customer service.
When you place an order, we provide your name, address, and credit card information to our credit card processor to validate and charge your credit card accordingly.
When we ship your order, we provide your name, address, phone number and E-mail address to the courier company to process your shipment.
We will provide your information to Canadian government officials if/when asked with written notice. You will be informed of such actions immediately.
We will not willingly disclose your personal information to any other third party, under any circumstances.
Openness and individual Access
We make these policies and practices understandable and easily available
We believe that you own your personal identifying information, and have the right to control our access to it. At any time, you can contact us and ask to modify, or remove your information from our servers.
If you believe that we have violated these terms, please contact us and we will do our best to rectify the situation.